Verizon is one of the most popular mobile network providers in the US because of its decent service. However, the users of this company are still facing some annoying issues related to its message service. You also may have received an annoying notification during trying to send a message using Verizon that says invalid destination address. I guess you have no idea why do you getting this message and want to get rid of this issue. Well, you are just in the right place because I am going to explain the reasons behind this problem and also will give you the perfect solutions according to the reasons to fix it.
Causes and Solutions of the Error: ‘Message Not Sent: Invalid Destination Address’
There are various reasons behind why your message is not going to its destination and informing you that the message was not sent because of an invalid destination address. Here is the explanation the of 6 most common factors that are causing the issue.
Fact-1: Insufficient Credit
The first and most common reason for the message not being sent issue is insufficient credit in your account to send a message. It is obvious that you already know that your account requires credits to call, message, or use the internet. So, it doesn’t need any explanation that you need to recharge credits in your account to use the messaging service. Check your account balance and ensure that you have enough credits to send a message. Now let’s straight into the next fact.
Fact-2: Unsupported Shortcodes
If you have enough credits and still facing an error sending the message, then it’s probably because the recipient’s plan doesn’t support shortcodes. It needs to keep in mind that Verizon does not support the delivery of code in messages.
Again, you can receive the error message that says invalid destination address likely because the receiver’s number is switched off to inactive. In this case, you can call that person later or contact him on another number.
Fact-3: Switching Carrier
Issues with the destination address can also pop –up in the mentioned error that you’ve seen. It is most likely because the recipient’s address does not belong to a specific mobile provider. Again, if you switch your carrier to another network then you may experience this problem. However, the destination address problem occurs if the system is not updated with your current status.
On the other hand, if the recipient has switched their number then you can’t send a message to their old number and it will cause an invalid destination address error. So the solution is, that you need to contact them in other ways such as social media or email.
Fact-4: The Network Issues
If none of the scenarios above are related to you then you should assume that the problem is from Verizon’s end. The network problem is a common issue for all the networks. So, you may be seeing the notification – ‘invalid destination address’ during sending the message due to the network issue.
In this case, you can do one thing to solve this problem. As things are not in your hand right now, so call Verizon and tell them about the problem. If they are responsible for this issue, then they will try to fix it or give you the instruction to fix this problem.
On the other hand, you can also try doing something to fetch back network in your phone if your mobile phone is weak to catch the network properly. Here is the instruction:
- Tap on the Settings app on your phone.
- Then, tap Connections/Network & Wireless.
- Next, go to Mobile Networks.
- After that, select the SIM card that is causing the issue.
- Then, set the Network mode to 2G.
- Now, observe the top of your phone and ensure that it says EDGE or E, and now select Network mode again.
- Change it to 4G or 5G.
Fact-5: The SIM Card
After ensuring that the problem is not with Verizon’s end, you can check your SIM card if it is causing the mentioned issue. There can be a problem with the SIM card slot in your phone or the SIM card is displaced somehow. So, eject the SIM card from your phone and re-insert it to see if the issue is solved or not. If you see no network on your phone after checking the SIM card, then it’s probably your SIM card is damaged and needs to be replaced.
Don’t panic because you don’t need to change your number. Just go to the Verizon support center and ask to replace the damaged SIM card. They will provide you with a new SIM card with the same number that you were using from the beginning.
It can also happen sometimes that the network jam can prohibit you from the messages page by showing the notification that the destination address is invalid. So, you can turn it on, wait a while and then again turn off the airplane/flight mode on your phone to restore the network.
Fact-6: Cache Clear
Like every app, your messaging app also has the cache to store data and it uses those stored data when you use the app. It may store the wrong address of the recipient in its cache file. So, when you are trying to send a message to that recipient, it goes to that wrong address and shows you the error that the destination address is invalid.
So, you need to delete the cache of your messaging app to fix this problem. Here is how you can do it:
For Android:
- Go to the Settings and tap on the Apps option.
- Find your Messaging app and tap on it.
- Go to its Storage option and tap on Clear Cache.
For iOS:
- Go to the Settings app.
- Then, navigate to General > iPhone Storage.
- Locate the Messaging app and tap on the Offload App option.
- Follow the flow of further steps on the pop-ups.
Frequently Asked Questions
Why Does My Phone Say Message Not Sent Invalid Destination Address?
There could be several reasons behind this error but the most common issue is the user that you are trying to reach is not able to receive the shortcodes or their plan doesn’t shortcode messages. However, you need sufficient credits on your phone to send a message to someone. So, check your credits before sending messages. You can also read the article above to know what to do in this type of situation.
What Does Invalid Address Mean On iPhone?
It simply means that the recipient’s address whom you are trying to reach is invalid. However, if you ensure the address is correct then it is probably because the recipient is unable to receive a message due to the network issue or not being authorized by the network.
Why Can’t I Send a Message? Am I Blocked?
If you see the notification that your message sent failed, then it’s not that you are blocked. The blocking factor works on the phone level, not the network level. That’s why if someone blocks you then your message will be sent from your device but not be delivered to the recipient’s device.
So, if you are seeing that your message is not sent, then it can be because of a network problem. So there is a chance that you are not blocked by the recipient.
Why Does Zoom Say Invalid Address?
The invalid address error can pop up on zoom if you enter the incorrect meeting ID and password. Ensure the ID and password are correct to avoid this error. However, it can happen for being an outdated version. So update your zoom app to the latest version as well.
Conclusion
If you see the error that your message was not sent or an invalid destination address, then you can try messaging that recipient from another Verizon phone if you have any. It will help you to identify the exact culprit behind this problem. You can also try the Text Online feature provided by Verizon to bypass this issue.
I hope you are now aware of the mentioned issue and know the solution to fix it. Write in the comment section about the solution that you will have implemented and fixed the problem.
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