Google voice is very popular among people nowadays. It is now the most used VoIP (Voice Over IP) service around the world. The reason behind being the most popular service around the world is, that it provides free service to the people.
You may already be aware of this matter that the Google Voice users are provided a unique number from the service from which they can forward calls and messages from their phone.
However, in some cases, Google Voice may not work properly due to some flaws with the software or your phone. The problems can be not receiving calls or message notifications, not receiving any calls on the number anymore, or being unable to access the account at all.
We have researched the most common problems with the google voice and pointed out the 6 most common solutions to the problem here in this article.
Reasons Why Google Voice Is Not Working
There can be many reasons that cause Google Voice not to work properly. If you are facing the issue that your google voice is not working, then the first thing you should do is to find the reasons. You cannot solve this problem if you cannot find the exact reason behind it. Here are some possible reasons why the google voice may stop working.
- You haven’t logged into the correct Google account
- The internet connection is weak or no internet connection
- The app is out of date
- The Google Voice app is not set up correctly or multiple voices are stored in a particular google voice account
- The ‘Do Not Disturb’ setting is enabled
- The Google voice app has gathered too many junk cookies and caches
Solution To ‘Why Is Google Voice Not Working Anymore’ Issue
If you are facing a problem with Google voice not working, then don’t worry. You can fix them on your own by following 6 (six) techniques to fix them. Follow the given techniques one by one from this article to get the solution to your problem with Google Voice.
1. Logging Into Your Own Google Account
If you are facing the problem that you cannot log into your Google Voice account, it could be due to many reasons. To fix this problem, first, you have to check if you are logged into the correct Google account on your phone or browser. The google account should be similar to your Google Voice account.
Go to your browser’s home page and from the upper-right corner, click the profile to ensure that you are using the same google account that you have used to set up the Google voice lately.
If you find out that the google accounts are not the same. Then Sing out and again login to the accurate google account.
2. Checking Your Internet Connection
It is obvious that you cannot access Google voice without having an internet connection. In this case, you will be able to see the problem on your browser that you are not connected to the internet or your internet connection is no longer available.
Connect to the internet and try to get access to Google Voice. If you still face the same problem that your google voice is not working after enabling the internet connection, then follow the next technique to fix this problem.
3. Updating The Google Voice Application
Sometimes, the outdated Google Voice application causes issues that it doesn’t work properly. So, if you are using the Google Voice app from your mobile device, then go to Google Play Store from your android phone or visit Apple App Store from your iPhone and make sure that your Google Voice app is updated to the latest version.
On the other hand, you will not face such a problem if you use Google Voice from your browser because it provides the latest feature of this service. However, you may face problems because of your browser. For this, you are recommended to use Google Voice from an updated browser.
To update your browser, you simply need to go to the about page of your browser, and here it will automatically update itself without any hassle.
4. Setting up your Google Voice Accurately
You need to set up a Google Voice account properly if you don’t want to face any issues related to the app. You may face the problem that the Google voice is not working properly because you have some mistake during setting up the account. To fix this problem you need to check the account.
Go to the app and tap on the ‘Settings’ (gear icon) from the upper-right corner. Then, go to the ‘Account’ from the left menu bar. Here, underneath the ‘My devices’ option, check the registered phone number that was used to create the account and make sure that you still have that phone number on your phone. You can ‘Change the number from that section.
You can also check whether the Google Voice number is correct or not from here.
During setting up a Google Voice account, keep in mind the following instructions:
- Make sure to update your Google Voice number if you have changed your previous number.
- Redirect calls to the new number after installing the Google Voice.
- Ensure that your account on Google Voice has not been shut down or deleted.
- Ensure you are using a specific phone number for a particular account.
5. Customizing the Do Not Disturb Settings
It is possible that you may not receive any calls from Google Voice even if you set up the account properly. It happens because either you have enabled ‘Do Not Disturb’ from the settings or you accidentally unselected the incoming call settings.
If you do not receive any calls from your Google Voice, then follow the instruction below to fix them:
Disable Do Not Disturb
- Open Google Voice and go to its Settings
- Now click ‘Do no disturb’ from the left menu bar
- Toggle the switch to the left to disable the ‘Do not disturb option’
Enable Incoming Calls on Your Device
- From the settings of your google voice, click on ‘Calls’ from the left menu bar
- Underneath the ‘Incoming calls’ you will find the option named ‘My devices’
- Toggle the switches to the right to enable your devices.
6. Clearing Cookies and Caches of the Google Voice App
Your Google Voice app may not work properly due to gathering a huge amount of junk cookies and cache files. You can try clearing these junk files to free the app up and clear unwanted errors. For this,
- Go to your phone’s settings and go to the app manager
- Now select the Google voice app and go to its storage
- Here, click on ‘clear cache’
Hope these tricks will help you fix the Google voice not working problem. If not, then don’t worry you still have another option in your hand. You have to contact Google Support and describe your issue. They will fix all the problems with your Google Voice account in 45 days.
Frequently Asked Questions
Why Isn’t My Google Voice Working on Hangouts/Google Meet Anymore?
You may have previously used Google voice on Hangouts as well as on the Google Meet and now you are wondering why the google voice isn’t working on these apps now. The support of third-party services has been removed from Hangouts and google meet in the last update. That means no one is now eligible to use third-party services like google voice anymore.
Why My Google Voice Is Not Receiving Calls?
Your Google Voice is not allowing any incoming calls means you have disabled or enabled something on your app’s settings which I have already discussed in the 5th technique of fixing Google Voice is not working problem. Disable “Do not disturb” mode from your app’s settings and allow your device to receive incoming calls from there.
Why Can’t I Make International Calls Using Google Voice?
If you use a free account on the Google Voice app, then it will only allow you to call and message domestically. But for an international call, you need to purchase the required plan by Google Voice. For this, you need to upgrade the subscription which is starting from $16/month for each user. There are also more expensive plans contained in this service. Basically, international calls from Google Voice are paid options for this service.
Conclusion
Google Voice is one of the most used services from all over the world as it helps people to stay connected to each other. However, its users are facing some issues with the service recently. Sometimes the Google Voice is not working properly for some users. If you are facing the same issue, then try the above methods and fix the problem. You can also try to delete all the stored voices in your Google Voice application and enter your voice again.
Hope this will fix your problem with Google Voice completely. Tell us in the comment section which technique helped you to fix this problem and stay tuned with us for further solutions to other problems.
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