If you see an error that says ‘Your ISP’s DHCP does not function properly’ then you have to assume that your router is having a problem fetching an IP address from your ISP and you have to take steps accordingly. Don’t worry you will be guided to fix this error in this article.
Reasons Behind The DHCP Errors
Dynamic Host Configuration Protocol (DHCP) helps routers assign an IP address to the connected devices. Your router will send you errors when the DHCP of your ISP server will not work properly. However, the error can also pop up due to the existing problem with the router as well.
It is really hard to fix the problem without knowing the reason. But once you know what is causing the problem then you can easily uproot it and get your internet issue fixed.
Here are some possible causes behind this issue:
Cause-1: Conflicted IP Address
This is the most common cause that users reported frequently that the IP address conflict brings out the DHCP error. It happens when the DHCP server set the same IP address to multiple connected devices.
The DHCP normally set a specific IP address for a particular device. But if it assigns the same IP address to every device then it can be due to the fault with the DHCP which is needed to be fixed as soon as possible.
Cause-2: Fault in The Device Configuration
You need to give extra attention to configuring the device. You can lose the internet connection if you misclick or do something wrong during the configuration.
Also, it will show you an error that will indicate something else and won’t tell you that you made some mistake in the configuration. So, it will be hard to find the cause if you made any mistake during configuring the device.
Cause-3: Fault in The Router Configuration
A router works as the main junction of the internet as it gets an IP address from your ISP and provides unique IP addresses to different devices. From this point of view, it can be said that the router works as a local DHCP.
The DHCP settings need to be set up in the router correctly. Any mistake can interrupt receiving the IP address from the ISP and will show you the DHCP error.
How to Fix Your ‘ISP’s DHCP Does Not Function Properly?’
When the DCHP is unable to function properly you will not be able to connect to the internet and receive such error that says Your ISP’s DHCP Does Not Function Properly. It sounds like a critical problem but the solution is simple. You don’t need to be tech-savvy to fix it. The solutions given here are simple and you can fix this easily.
Solution-1: Run Network Troubleshooter
The first thing that you should do when you see an error related to the network is to run the network troubleshooter to detect and fix the problem automatically.
If the problem is because of the system or related to your device, then it will fix the DHCP does not function properly issue. Here is the instruction to run the troubleshooter on your PC:
- Right-click on the network icon which is at the bottom-right corner of your screen.
- Then, click on the Troubleshoot problems option.
- Wait until it finds the problem.
- Click on Apply this fix if it shows an option after finding the problem.
- Wait a moment and your internet connection will be back.
If the troubleshooter is unable to find the problem, then follow the next solution.
Solution-2: Change the DHCP Settings
You need to put the correct information given by your ISP in the DHCP (Dynamic Host Configuration Protocol) adapter setting to connect to the internet.
It often happens for many users that after resetting the router, they configure the settings according to their own choice as they forget or don’t know the parameters given by their ISP. Thus, they face the issue that their DHCP does not function properly, and cannot get an internet connection. So, you need to reconfigure the DHCP settings for your router and input the correct information given by your ISP. Here is the instruction:
- Open your web browser and go to the admin panel of your router.
Note: The address for the router admin panel is generally 192.168.1.0 or 192.168.1.1
- Enter your router’s admin username and password.
Note: the default username and password for most of the routers is admin
- Now, go to the Network Settings and find the DHCP
- After going to the DHCP tab, click on the Advanced tab and Enable DHCP.
If this does not fix the problem, then you should also reconfigure your router settings as well.
Solution-3: Changing Router’s Query Frequency
Choosing the wrong query frequency on the router setting may also lead you to the issue that your DHCP may not function correctly and you may not get the internet connection. So change your query frequency on the router settings. Here is the instruction to change the frequency on your router:
- Inside the router settings on your browser, find the WAN settings from the menu bar.
- Inside the WAN settings, go to the Internet connection option and click on DHCP query frequency.
- Set the frequency to Continuous or Aggressive and click on Save.
Now, you need to wait for 5 minutes until your router recalibrates. After that, the issue will be resolved and you will be able to use the internet without any annoying errors.
But if this doesn’t fix the issue, then the problem is with something else. Let’s try the next solution.
Solution-4: Reset The Router
If you are not facing the DHCP issue since the beginning of getting an internet connection from your ISP, then this solution will be helpful to you. Because, in this solution, you are going to set up your router in a clean state as it was in the beginning.
Resetting the router may resolve all the issues related to your router. So, without further ado, let’s do it:
- Unplug the power cable of your router.
- Now press and hold the Reset button on the back of your router for 15 seconds. You can use a pin to do this.
- After this process, go to your router’s admin panel by following the method mentioned above and set up a new SSID and password.
- In the end, connect your device to your router and check if the issue is resolved.
If you found the problem is remaining, then it is not related to your router’s settings, it may be related to your router’s firmware that is causing the problem. So, let’s check the net solution.
Solution-5: Update The Firmware
If resetting your router doesn’t fix the DHCP issue, then you are recommended to update your router’s firmware to the latest version.
Updating the router’s firmware not only resolves issues with DHCP but also fixes many other network problems. To update your router’s firmware, open your computer and do the followings.
- Go to your router’s manufacturer’s website and search for the router’s firmware update file.
- Download and extract it on your computer
- Then install it and go to your router’s admin panel.
- Now, upload the file from your computer and reboot your router.
You can also do it from the router’s dashboard without downloading and uploading the file.
Frequently Asked Questions
What Is A DHCP Error?
DHCP error is an issue that prevents you from connecting to the internet as you cannot be assigned to the IP address that is provided by your ISP.
Restarting or resetting the router normally fix this error. If not, then you can try the solutions from this article.
Which One Is Better, DHCP or Static IP?
The IP address assigned by DHCP is dynamic and cost-effective. It also saves the cost of giving static IP to each of the devices. On the other hand, despite providing static IP to every device, it will need additional security to hide the IP address. So, it is costly and troublesome. To conclude, DHCP is better than the Static IP.
Should I Enable DHCP On My Router?
DHCP helps to assign you the IP address to multiple devices. If you are using the Static IP for each of your devices, then you don’t need to enable DHCP. But it is a costly process and for that, most users use DHCP instead of Static IP.
So, if you are using DHCP, then you must enable DHCP on your router to process the unique IP address for every connected device automatically.
Where to Find My Router’s DHCP Settings?
You can find your router’s DHCP inside the admin panel of your router.
- Login into your router’s admin panel.
- Then, find the WAN or Network Settings.
- The DCHP settings will be somewhere inside that.
I hope you have found the solution to your ISP’s DHCP does not function properly is quite easy to fix from this article. The solutions mentioned above are the most effective for problems related to the DHCP.
However, the problem you are facing may be caused by ISP and if so, the above solution won’t fix this issue. In that case, you have to contact your ISP and tell them about the problem. They will change the assigned IP address or give a proper solution to fix it.
You are strongly encouraged to give your feedback about the solutions mentioned above and also let us know which is the most effective solution to fix this problem.